Starbridge’s Technical Support Center is designed to help you report, track, and resolve issues that relate to Starbridge Network products. Our support team will provide timely assistance with your questions regarding installation, training, program management, and customer support.
| Service hours: | Monday to Friday, 8:00AM to 5:00PM ET |
| E-mail support: | support@sbridge.net |
| Fax support: | 1-954-334-1395 |
Disclaimer
TECHNICAL SUPPORT PROGRAMS SHALL NOT BE AVAILABLE FOR PRODUCTS DETERMINED TO BE ALTERED, REPAIRED, MODIFIED, LOST, STOLEN, OR DAMAGED BY ACCIDENT, MISUSE, OR UNAUTHORIZED MODIFICATION OR INSTALLATION.
- Starbridge provides Tier -3 support to service providers which have purchased Starbridge network equipment (routers, gateways, modems, etc.) Please send an e-mail to support@sbridge.net and you will receive a communication back within twenty-four hours.
- If you have received the Starbridge product through a service provider (ISP, telephone company, cable company), please contact them directly, as they have specific configuration rules as well as set-up parameters to work within their communications network